Frequently Asked Questions

Pro Shine offers house cleaning, commercial cleaning, window cleaning, carpet care, and power washing. Our residential services include regular cleaning, deep cleaning, and move-in/move-out cleaning, while commercial services are available for offices and other professional spaces.

Pro Shine proudly serves Richmond, Glen Allen, Henrico, Midlothian, Chesterfield, Mechanicsville, and surrounding communities in Central Virginia. Contact us to confirm availability at your specific address.

Yes. Pro Shine provides free estimates so we can understand your property, cleaning needs, and preferred service before recommending the best solution. Call or text (804) 551-8988 to get started.

Pricing depends on several factors, including the size and condition of the property, the type of cleaning requested, the number of rooms, and any additional services. A personalized estimate helps ensure that the price reflects the actual work needed.

Regular cleaning is designed to maintain a consistently clean and comfortable home. It generally includes dusting, kitchen and bathroom cleaning, vacuuming, mopping, trash removal, and cleaning frequently used surfaces. The service can be adjusted to fit the needs of your home.

Regular cleaning focuses on maintaining the home's general cleanliness. Deep cleaning is more detailed and targets accumulated dirt, grease, grime, baseboards, fixtures, fan blades, doors, and areas that may not be addressed during routine maintenance.

Yes. Pro Shine offers recurring cleaning options to help homeowners maintain their spaces consistently. Depending on availability and your needs, service may be arranged on a weekly, biweekly, monthly, or customized schedule.

Yes. Move-in and move-out cleaning is designed to prepare an empty or transitioning property for its next occupant. It can help renters, homeowners, landlords, property managers, and buyers leave or enter a cleaner, fresher space.

Yes. Pro Shine provides commercial cleaning for offices, businesses, and professional facilities. Cleaning plans can be customized according to the property's size, schedule, traffic level, and specific maintenance requirements.

Yes. Pro Shine normally brings the supplies and products needed to complete the service. Customers do not need to provide cleaning materials unless they prefer that the team use a specific product available at the property.

Yes. Customers may discuss product preferences, sensitivities, or special instructions during the consultation. When requested, Pro Shine can use suitable products provided by the customer, including preferred organic options.

Pro Shine publicly identifies itself as an insured cleaning company serving residential and commercial properties in the Richmond area. This provides customers with greater confidence when inviting the team into their home or business.

Yes. Team members receive hands-on training before independently taking on additional responsibilities. The company emphasizes consistent processes, attention to detail, organization, and respect for each customer's property.

Not necessarily. Access arrangements can be discussed before the appointment. Customers may remain at the property or provide approved entry instructions, depending on their comfort level and the type of service scheduled.

You can request an estimate through the website or contact Pro Shine directly by calling or texting (804) 551-8988. The team will discuss your needs, confirm service availability, and recommend the appropriate cleaning option.